Terms of Service
Agreement between User and themachadobrothers.com
Welcome to themachadobrothers.com. The themachadobrothers.com website (the “Site”) is operated by RCJ Machado Jiu-Jitsu Holdings LLC (“The Machado Brothers”). By accessing and using themachadobrothers.com, you agree to comply with and be bound by the following terms, conditions, and notices (collectively, the “Terms”). Please read these Terms carefully, and retain a copy for your reference.
E-commerce Site:
themachadobrothers.com is an e-commerce site that serves as a platform for acquiring products from The Machado Brothers. The website provides information about the products, sponsorship programs, and retailer partnership programs offered by The Machado Brothers. The online store is hosted on Shopify Inc., which enables the sale of products and services through the website.
Privacy:
Your use of themachadobrothers.com is subject to The Machado Brothers’ Privacy Policy. The Privacy Policy governs the collection, use, and disclosure of your personal information. It is recommended that you review the Privacy Policy to understand how your data is handled.
Electronic Communications:
By visiting themachadobrothers.com or sending emails to The Machado Brothers, you consent to receive electronic communications. This includes receiving agreements, notices, disclosures, and other communications electronically, either via email or on the Site. Such electronic communications satisfy any legal requirement for written communications.
SMS/MMS Mobile Message Marketing Program:
The Machado Brothers offers a mobile messaging program (the “Program”) that allows users to receive SMS/MMS mobile messages after opting into the Program. By participating in the Program, you accept and agree to the Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). The Agreement governs your participation in the Program and includes provisions regarding opting in, opting out, user obligations, support instructions, and dispute resolution. You agree to receive marketing mobile messages and understand that message and data rates may apply.
Your Account:
If you create an account on themachadobrothers.com, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account. The Machado Brothers reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in its sole discretion.
Return Policy:
1. All Machado Brothers Camp tickets and Jiu Jitsu gear sales are final. No refunds or exchanges will be offered, unless otherwise specified in the exceptions below.
Exceptions:
a. Damaged or Defective Items: If you receive Jiu Jitsu gear that is damaged or defective, please contact our customer support within 7 days of receiving the item. We will be happy to assist you in resolving the issue.
b. Incorrect Orders: In the event that you receive the wrong item or a different size/color than what you ordered, please notify us within 7 days of receiving the product. We will arrange for the correct item to be shipped to you or provide a suitable resolution.
2. To be eligible for a return or exchange for damaged, defective, or incorrect items, you must contact our customer support team within the specified time frame mentioned above. Failure to do so may result in the denial of your request.
3. Return shipping costs for damaged, defective, or incorrect items will be covered by the Machado Brothers. However, for any other reasons, including changes of mind or dissatisfaction, customers will be responsible for return shipping costs.
4. Please ensure that returned items are in their original condition, including all tags, packaging, and accessories. We reserve the right to refuse returns or exchanges if the items are not in their original condition or if they have been used or damaged by the customer.
5. Once we receive and inspect the returned items, we will process your request accordingly. Refunds will be issued to the original payment method within 14 days from the date of receiving the returned items.
Please note: The Machado Brothers reserve the right to update or modify this return policy at any time without prior notice. It is your responsibility to review the policy before making a purchase.
Accuracy, Completeness, and Timeliness of Information:
The Machado Brothers strives to provide accurate and up-to-date information on themachadobrothers.com. However, the site may contain inaccuracies, typographical errors, or incomplete information. The material on the site is provided for general information purposes only. The Machado Brothers does not warrant the accuracy, completeness, or timeliness of the information on the site. It is advisable to consult primary and more reliable sources before making any decisions based on the information provided on the site.
Modifications to the Service and Prices:
The Machado Brothers reserves the right to modify or discontinue the service, including any part or content of the site, at any time without notice. Prices for products are also subject to change without notice. The Machado Brothers shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
Accuracy of Billing and Account Information:
When making a purchase on themachadobrothers.com, you agree to provide current, complete, and accurate billing and account information. You are responsible for promptly updating your account and other information, including your email address and credit card details, to ensure successful transactions and communication.
Optional Tools:
The Machado Brothers may provide access to third-party tools through the site. These tools are provided on an “as is” and “as available” basis without any warranties, representations, or conditions. Your use of these optional tools is at your own risk, and you should review and approve the terms and conditions provided by the third-party providers.
Third-Party Links:
themachadobrothers.com may contain links to third-party websites that are not affiliated with The Machado Brothers. The Machado Brothers is not responsible for the content, accuracy, or any other aspect of third-party websites. Any transactions or interactions with third-party websites are solely between you and the respective third party. It is recommended that you review the policies and practices of these third-party websites before engaging in any transactions.
User Comments, Feedback, and Other Submissions:
By submitting comments, feedback, or other materials to themachadobrothers.com, you grant The Machado Brothers and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such submissions. You warrant that you own or have the necessary rights to grant this license. The Machado Brothers is under no obligation to maintain the confidentiality of any submissions or provide compensation for them.
Errors, Inaccuracies, and Omissions:
While The Machado Brothers strives to provide accurate and reliable information, the site may contain errors, inaccuracies, or omissions, including with product descriptions, pricing, promotions, and availability. The Machado Brothers reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
No Unlawful or Prohibited Use/Intellectual Property:
You agree to use themachadobrothers.com only for lawful purposes and in compliance with these Terms. The content on the site, including text, graphics, logos, images, and software, is the property of The Machado Brothers or its suppliers and is protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, revocable license to access and use the site in accordance with these Terms.
Materials Provided to The Machado Brothers or Posted on the Website:
Any materials you provide to The Machado Brothers, such as feedback or suggestions, or post, upload, input, or submit to the site (collectively, “Submissions”), remain your property. However, by submitting a Submission, you grant The Machado Brothers and its affiliates the right to use, copy, publish, distribute, translate, and display the Submission. You warrant that you own or control the rights to the Submissions.
International Users:
The Machado Brothers operates the Service from the United States. If you access the Service from outside the United States, you are responsible for complying with local laws. The Machado Brothers does not warrant that the content on themachadobrothers.com is appropriate or available for use in locations outside the United States.
Indemnification:
You agree to indemnify, defend, and hold harmless The Machado Brothers, its officers, directors, employees, agents, and third parties from any losses, costs, liabilities, and expenses (including attorneys’ fees) arising out of or relating to your use of the site, your violation of these Terms, or your violation of any rights of a third party or applicable laws.
Liability Disclaimer:
The information, software, products, and services on themachadobrothers.com may include inaccuracies or typographical errors. They are provided on an “as is” basis without warranties or conditions of any kind. The Machado Brothers and its suppliers disclaim all warranties and conditions, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. The Machado Brothers and its suppliers shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of the site or the inability to use the site, including any information, products, or services obtained through the site.
Termination/Access Restriction:
The Machado Brothers reserves the right to terminate your access to themachadobrothers.com or any part thereof at any time without notice. This agreement is governed by the laws of the State of Texas, United States, and you consent to the exclusive jurisdiction and venue of the courts in Texas for any disputes arising out of or relating to the use of the site.
Changes to Terms:
The Machado Brothers may change these Terms of Service at any time without prior notice. The updated terms will supersede all previous versions. It is recommended to periodically review the Terms to stay informed of any updates.
If you have any questions or concerns regarding these terms, you can contact The Machado Brothers at Support@CarlosMachadoJiuJitsu.com.